Change Exchange account password

  1. Open in your browser making sure “My Services” at the top of the page is selected.
  2.  Login with email address and password
  3. On the right hand site is a link “Change password:”
  4. Follow the prompts


New passwords have to conform to the Password complexity rules:

A password must not contain:

  •         all or part of the email address;
  •         the entire Account Name;
  •         the entire Display Name.

Note: The Account Name and Full Name are parsed for delimiters: commas, periods, dashes or hyphens, underscores, spaces, pound signs, and tabs. If any of these delimiters are found, the Account Name or Full
Name is split and each section is verified as not included in the password. There is no check for any inidividual character or any three characters in succession.

Minimum password length is six (6) characters.

The password must contain characters from three (3) of the following five (5) categories:

  •         English uppercase letters (A-Z)
  •         English lowercase letters (a-z)
  •         Numbers (0-9)
  •         Special characters (e.g. ! $ # %)
  •         Unicode characters that do not fall into one of the above categories (e.g., a Japanese character or Russian letter)